1. CUSTOMER CARE
  2. SHIPPING & RETURNS
  3. ORDERS
  4. FAQS
  5. SHOPPING
  6. MY ACCOUNT
  7. PAYMENT
  8. ABOUT REWARDS CLUB

Shopping

 SHOPPING ONLINE

Welcome to BALMA FASHION Online. Shopping is easy, convenient, and secure. Simply select the product you want to purchase and follow the steps below:

Step One

Rollover a product image and click on the Shop Now button. click "Add to Cart".

(For additional product information, how-to videos, and related links, click on the product name or product details link.)

Step Two

When you have finished selecting products for purchase, click the shopping bag icon found on any page or click the Checkout button that will be displayed each time you add an item to your cart. Follow the onscreen instructions to proceed through the checkout process and submit your order.

Please note you may change the contents of your shopping bag including the quantity of each item during checkout prior to clicking on Submit Order.

Step Three

An email confirming receipt of your order will be sent shortly after your order is submitted. If an order confirmation does not arrive within 24 hours after submission, please info@BalmaFashion.com or +965 96070740 (Call or WhatsApp) for assistance.

If you have any questions or concerns when placing an order or if you wish to inquire about a previously placed order, please call Balma Fashion Online Service Team info@BalmaFashion.com or +965 96070740 (Call or WhatsApp) . For fastest service, please have your order number available.

VIEW SHIPPING BAG

Click on the shopping bag icon to display your shopping bag with the list of the items selected for purchase, the quantities of each, and the cost of the purchase. You may remove items or change the quantities ordered on this page before proceeding to checkout.

DELETING ITEMS FROM YOUR BAG

If you wish to delete an item in your Shopping Bag, simply go to “View Bag” and select the "Remove" link below the product name. The item will be removed from your shopping bag.

OPTIMAL BROWSER SETTING

This site is best viewed with Internet Explorer 6.0 or higher and a minimum monitor resolution of 1024 x 768. Please note that monitors display colors differently based upon their settings.

INTERNET BROWSER SETTING

Our site works best with Internet Explorer 6 and above on PCs. We also support Firefox 1.5 and above for PCs and MACs, and Safari 2.0.4 on MAC only.

SECURITY ONLINE

At BalmaFashion.com, we understand how important security is to you. When you place an order at BalmaFashion.com, we encode your information using Secure Socket Layer (SSL) encryption technology. This is the most advanced consumer online security technique to date. You can be assured that your order will be placed safely and securely. We have used government approved encryption software.

In order for encryption to take place, your browser must have the SSL protocol. The browsers that have this software are the following:

  • AOL 5.0 and higher
  • Internet Explorer 5.0 and higher
  • Mozilla Firefox
  • Netscape 6.0 (Windows only)
  • Safari
  • Google Chrome

ITEM AVAILABILITY

Temporarily Out of Stock / Backordered Items

  • If an item selected is temporarily out of stock at the time of your order, you will be notified via email and advised of the expected ship date of the backordered item.
  • Backordered items are shipped as soon as they are available. Please be assured that you will not be charged for any item until it is shipped.
  • If for any reason you wish to cancel a backordered item, please contact us at info@BalmaFashion.com or +965 96070740 (Call or WhatsApp) and we will be happy to assist you.
  • Please note: The actual delivery date of your order depends on the shipping method you select.

GIFT WRAP SERVICES

  • Gift orders always receive special care at BalmaFashion.com. We will be happy to wrap your gift and include a gift card with your personal message at no additional cost to you.
  • If you wish to have your BalmaFashion.com order gift-wrapped, simply add personal message and click on the “Gift Wrap” option during Checkout.
  • Please note: Multiple items within a gift order will be presented as one gift package.

PAYMENT OPTIONS

Accepted Credit Cards:

  • American Express
  • MasterCard
  • Visa
  • KNET
  • BALMA FASHION Online Gift Cards

    Important Information:

    For your security, your billing name and address must match that of the credit card used for payment. We reserve the right to cancel any order that does not match these criteria.